Frequently Asked Questions

Answers to all your questions about 89bda

From deposits and withdrawals to VIP benefits and account security — detailed answers to the most frequently asked questions from Bangladeshi players, all in one place.

Welcome to 89bda. This FAQ page is designed to answer the most common questions from Bangladeshi players. The rules for depositing with bKash or Nagad, withdrawal timelines, VIP cashback benefits, cricket betting rules, and account security tips — everything is explained here in plain English. If you cannot find the answer to your question, contact us via our 24/7 live chat or email.

VIP & Cashback

Frequently asked questions about the VIP program and weekly cashback.

Every week, 89bda provides cashback at a set rate based on your net losses. The higher your VIP level, the higher the cashback rate. Every Monday, the previous week's figures are finalised and the cashback amount is added directly to your account. You can use this balance on any game.

89bda has three VIP levels — Bronze, Silver, and Gold. Bronze members receive up to 0.3% weekly cashback. At the Silver level, the rate increases to up to 0.5%. Gold members enjoy the highest benefit — up to 0.8% weekly cashback. The higher the level, the greater the rewards.

Your VIP level improves through regular play and staying active. The more you bet and the more time you spend active on the platform, the faster your progress. Every game category — slots, live casino, sports betting — all contribute to tier progression. To avoid losing your VIP status, make sure to use your account regularly at set intervals.

Gold members receive up to 0.8% weekly cashback along with priority customer service. They also benefit from faster withdrawal processing and early access to exclusive promotional offers. High-value bonus offers and personalised support are also part of the Gold membership.

Once cashback is added to your account, it becomes part of your balance. To be eligible for withdrawal, a minimum betting requirement generally needs to be met. To find out the exact terms, check our terms and conditions page or ask directly via live chat.

Deposit Questions

Questions about depositing money via bKash, Nagad, and other methods.

Log in to your account and go to the "Deposit" option, then select bKash as the payment method. Send the required amount to the merchant number shown, then submit the transaction ID (TrxID) in the form. Your balance will update within a few minutes. The minimum deposit amount is ৳300.

First, confirm in your bKash or Nagad app that the transaction was successful. If it was, note the transaction ID (TrxID) and contact 89bda via live chat or at [email protected] with a screenshot. Our team will verify it quickly and update your balance. If more than 15 minutes have passed since you sent the money, get in touch right away.

The minimum deposit amount at 89bda is ৳300 for all payment methods. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer, it is not possible to deposit less than ৳300. This limit is the same for all users.

89bda currently supports five payment methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfer, you can use major Bangladeshi banks such as Dutch-Bangla Bank, Islami Bank, or BRAC Bank. Mobile wallets are generally the fastest and most convenient option.

89bda itself does not deduct any fee or charge on deposits. However, your mobile banking or bank account provider may apply a service charge — this is entirely governed by their own policies. To find out the exact charges, check the fee structure in your bKash, Nagad, Rocket, or Upay app.

How to Withdraw Money

Answers to questions about the withdrawal process and timelines.

At 89bda, a standard withdrawal typically takes 10 to 45 minutes to complete. In most cases, the money arrives in much less time. If more than 45 minutes have passed, check whether your account verification status is in order and notify us via live chat.

Yes, 89bda only processes withdrawals to a mobile wallet or bank account registered in the player's own name. It is not possible to send money to someone else's account. This is an important policy of ours to ensure your security and to prevent money laundering. It is recommended to use the same name for both deposit and withdrawal methods.

Yes, since 89bda operates 24/7, withdrawal requests can be submitted at any time — at night, on public holidays, or on weekends. Withdrawals are processed seven days a week, at any hour. However, bank transfers may experience some delay outside your bank's office hours — there is no such delay with mobile wallets.

The minimum withdrawal amount at 89bda is ৳800. This limit applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawal requests for less than ৳800 are not accepted. So make sure your balance is sufficient before submitting a withdrawal.

The most common reasons a withdrawal gets stuck are incomplete account verification, unmet wagering requirements on an active bonus, or a mismatch in withdrawal method details. In this situation, contact us via live chat or at [email protected] — our team will let you know the reason and resolve it.

Cricket & Sports Betting

Questions about sports markets and betting rules.

An accumulator bet combines predictions for multiple matches or events into a single wager. The odds for each match are multiplied together, which means the potential winnings are much higher. However, all predictions must be correct to win — if even one is wrong, the entire bet is lost. For example, you can place an acca bet by selecting different outcomes across three matches.

If a match is cancelled or declared a no-result due to rain or any other reason, the bet amount is generally refunded. However, if a match has been played up to a certain number of overs or to a sufficient extent, the result may be considered valid. The specific rule depends on the event and the type of market — it is wise to read the rules for that market before placing a bet.

Yes, 89bda covers major cricket events including BPL (Bangladesh Premier League), the T20 World Cup, IPL, and ICC international tournaments. Any match involving the Bangladesh Tigers is also covered. Various markets are available, including match winner, series result, and top batsman.

Yes, 89bda offers live in-play betting — meaning you can place bets in real time while a match is in progress. Based on how the match is unfolding, you can bet on outcomes for a specific over, the next wicket, or total runs. Odds update continuously, so quick decisions are important.

Security & Privacy

Important questions about protecting your account and personal information.

Never share your OTP, bKash PIN, or Nagad PIN with anyone — the 89bda support team will never ask for this information. Any request for such details is an attempt at fraud. Disconnect immediately, change your bKash/Nagad PIN, and report the suspicious activity to us at [email protected].

The official 89bda site address is 89bda.lat. Always verify the URL in your browser's address bar before logging in. Any domain that looks similar to "89bda" — such as a different extension or extra characters — could be a fake site. Instead of clicking on search engine ads, type the URL directly or open it from your bookmarks.

89bda uses SSL encryption on all data transmissions, which keeps your login details, payment information, and personal data secure. We do not sell or share your information with third parties. For more details, read our privacy policy page.

A strong password should contain at least 12 characters and combine uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Do not use your date of birth or phone number as a password. Use a separate and unique password for 89bda that you have not used anywhere else.

If you notice any unfamiliar logins, unexpected withdrawals, or unusual activity on your account, change your password immediately and inform us in detail via 89bda live chat or at [email protected]. Our security team will review the account and take the necessary steps.

Have more questions?

If you did not find your answer in this FAQ, contact us directly. The 89bda support team is available seven days a week, twenty-four hours a day, ready to assist in Bengali and English.

Live Chat

24/7 instant support. Log in to 89bda and click the live chat icon below.

Email Support

[email protected] — contact us by email for detailed issues.