⚠️ For players 21+

89bda Responsible Gaming — Your safety is our priority

89bda believes that entertainment should always be enjoyed safely and mindfully. Our tools and guidelines will help you maintain healthy gaming habits.

Why is responsible gaming important?

Online casino and betting can be a great form of entertainment — but only when done in a controlled and mindful way. At 89bda, we want every player to enjoy themselves while maintaining their financial and mental well-being.

Gambling should never be seen as a source of income — it is a form of entertainment. We have a number of effective tools on our platform to help you stay in control while you play.

21+

89bda is for players aged 21 and above only. Registration and play by minors is strictly prohibited.

Know the warning signs

  • Spending more than your budget on gaming
  • Placing larger bets to recover losses
  • Hiding your gaming activity from family or friends
  • Being unable to stop playing
  • Neglecting daily responsibilities to play
  • Continuing to play despite financial difficulties

Our protection tools

89bda provides multiple effective tools to keep your gaming experience safe and controlled.

Set Deposit Limits

Set a maximum amount you can deposit per day, per week, or per month. If you try to exceed this limit, the system will automatically stop you and enforce the necessary pause.

Time-Out

If you feel you need a break from playing, take a temporary pause of 24 hours up to 30 days. During this time, your account will be completely inactive and no transactions can be made.

Self-Exclusion

If you feel gambling is getting out of control, choose self-exclusion. Selecting this option will close your account for a set period or permanently.

Review Gaming History

View a full history of all your bets, deposits, and withdrawals. Stay aware of your own habits and speak with our support team if needed.

24/7 Support

The 89bda support team is available 24 hours a day, 7 days a week via live chat and email in Bengali. Reach out at any time if you have any concerns.

Real-Time Alerts

When 70% of your set budget has been spent, the system will automatically alert you. This helps you make an informed decision about whether to continue playing.

How to use the tools

1

Log In to Your Account

Log in to your account at 89bda, go to the "Account Settings" menu, and open the "Responsible Gaming" tab.

2

Select your preferred tool

Choose any tool — deposit limit, time-out, or self-exclusion — and set the specific value or duration.

3

Confirm and save

Confirm your changes. Lowering a deposit limit takes effect immediately; increasing one requires a 48-hour review period.

4

Contact support

If you have trouble setting up the tools yourself or need urgent help, contact us via live chat or email at [email protected].

Healthy gaming habits

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Set a budget and stick to it

Decide before you play the maximum amount you can afford to spend. Once you reach that limit, stop playing — that is the smart move.

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Keep track of your time

Pay attention to how long you have been playing. Take breaks instead of playing for long stretches at a time. You can set an alarm or timer to help.

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Do not make decisions based on emotion

It is natural to feel frustrated after a loss, but chasing losses with bigger bets is dangerous. Every game is a new opportunity — but none of them guarantee a win.

What is problem gambling?

Problem gambling refers to a state where a person loses control over their gambling and it begins to have a negative impact on various areas of their life — family relationships, work, financial situation, and mental health.

It is a mental health issue and can be addressed with the right support. 89bda firmly believes that if any signs of addiction appear, help should be sought quickly — there is nothing to be ashamed of; it is a courageous step.

Financial signs

  • Struggling to cover everyday living expenses
  • Playing with borrowed or loaned money
  • Delays in paying bills or EMIs
  • Selling valuables to fund gambling

Behavioural signs

  • Constantly thinking about gambling
  • Seeking comfort in gambling when feeling low
  • Failing to reduce or stop playing
  • Damaged relationships with family and friends

Self-Exclusion in detail

Self-exclusion is a powerful tool that gives you the option to keep yourself away from your account for a set period or permanently.

  • Short-term option: account pause for 7 days, 14 days, or 30 days
  • Long-term option: full inactivity for 6 months or 1 year
  • Permanent option: close your account permanently
  • No promotional emails will be sent during self-exclusion
  • In a crisis, the support team can activate exclusion directly

How deposit limits work

The minimum deposit at 89bda is ৳300. However, you can set your own daily, weekly, or monthly deposit limit — which will apply as long as it is above this minimum.

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Daily limit

Set the maximum amount you can deposit within 24 hours.

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Weekly limit

Keep control over your total deposits within a single week.

Need help? We are here

If gambling becomes a problem, do not try to deal with it alone — seek support.

89bda Support Team

Our support team is with you 24/7. Contact us for any questions or assistance related to responsible gaming.

Live Chat — 24/7 support in Bengali

Our commitment

89bda is committed to:

  • Never allowing minors to play
  • Not sending promotions to self-excluded users
  • Always keeping responsible gaming tools free of charge
  • Taking every request for help seriously
  • Maintaining a safe and transparent environment

Frequently asked questions

Find answers to common questions about responsible gaming.

Lowering a deposit limit takes effect immediately. However, increasing a limit has a 48-hour cooling-off period, giving you time to reconsider your decision.

Self-exclusion cannot be reversed before the set period ends. Once the period is over, you can request to reactivate your account. However, if you choose permanent exclusion, the account cannot be recovered.

Yes. 89bda is for players aged 21 and above only. Age is verified during registration and additional identification may be requested if needed. Accounts belonging to minors are closed immediately.

A family member or trusted person can contact the 89bda support team and explain the situation. Our team reviews each case with a compassionate approach and is always ready to provide the necessary assistance.

Your existing account balance is kept safe during self-exclusion. Withdrawal requests can be made directly through the support team. Contact [email protected] for more details.

Start by contacting 89bda via live chat or email — our support team will help you and guide you through the necessary steps. Also consider speaking openly with family or a trusted friend. Seeking advice from a mental health professional can also be very helpful.

Play safely and with enjoyment

Play responsibly at 89bda. Learn more about our games and services.

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