89bda's Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict security measures.
89bda is a safe and reliable online casino and betting platform for Bangladeshi players. We place the highest importance on protecting the personal information of our users. In this privacy policy, we clearly describe what types of information we collect, how it is used, who it may be shared with, and what steps we take to protect your data.
By creating an account on 89bda or using our services, you agree to the terms of this privacy policy. This policy applies to all users residing in Bangladesh.
This privacy policy may be updated from time to time. If changes are made, we will note the new date on this page and notify you if necessary.
1. What Information We Collect
89bda collects various types of information in order to provide effective and secure services. The details are listed below by category.
1.1 Registration and Identity Information
When creating an account, we collect the following information:
- Full name
- Date of birth (for age verification — only for those aged 21 or above)
- Mobile number
- Email address (if applicable)
- Username and password
1.2 Financial Transaction Information
During the deposit and withdrawal process, we collect:
- Payment method details (bKash, Nagad, Rocket, Upay or bank account number)
- Transaction history and amounts
- Transaction date and time
We do not store any full bank card numbers. All financial information is kept in encrypted form.
1.3 Technical and Device Information
When you use our platform, the following information may be collected automatically:
- IP address
- Browser type and version
- Operating system
- Device identifier information
- Login and logout time and date
- Time spent on the platform and browsing behavior
1.4 Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience, maintain login sessions, and analyze the quality of our services. You can control cookies by changing your browser settings, though in some cases this may affect the functionality of the platform.
2. Purpose of Using Information
89bda uses collected information for the following purposes:
- Account management: Creating, verifying, and maintaining your account.
- Service delivery: Enabling gameplay, betting, deposits, and withdrawals.
- Age verification: Ensuring access only for those aged 21 or above.
- Security: Preventing fraud, unauthorized access, and money laundering.
- Customer support: Providing assistance via 24/7 live chat and email.
- Promotional communications: Informing you about bonuses, offers, and important updates (with your consent only).
- Responsible gaming: Identifying unusual playing patterns and providing support.
- Service improvement: Analyzing and enhancing the user experience.
- Legal obligations: Complying with applicable laws and regulations.
3. Sharing and Disclosure of Information
89bda does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
We work with trusted third parties for payment processing, technical support, and security verification. These partners operate under strict confidentiality agreements and only have access to the information necessary for their specific tasks.
3.2 Legal Requirements
If required to disclose information under a court order, a legitimate request from a government authority, or applicable law, 89bda may be obligated to do so. In such cases, we will disclose as little information as possible.
3.3 Business Restructuring
In the event of a merger, acquisition, or asset transfer, user data may be transferred. In such cases, we will notify you in advance and ensure the same level of protection for your information.
4. Data Protection and Security Measures
89bda adopts industry-standard security measures to protect your information:
- SSL encryption: All data transfers on our platform are secured through SSL (Secure Socket Layer) encryption.
- Encrypted storage: Sensitive information is stored on servers in encrypted form.
- Access control: Only authorized staff can access user information for specific, defined purposes.
- Firewall and monitoring: Servers and networks are kept under continuous surveillance.
- Regular security reviews: Security assessments are conducted regularly by third parties.
No one can guarantee 100% security on the internet. Even though we take every precaution, the risk of unauthorized access cannot be completely eliminated. If you notice any suspicious activity, contact our support team immediately.
5. Data Retention Period
89bda retains user information only for as long as necessary. Generally:
- Information is retained for the entire period the account remains active.
- Even after an account is closed, certain information may be retained for a specified period for legal, security, or regulatory reasons.
- Financial transaction records are retained for the period required under applicable law.
- Once the retention period ends, data is securely deleted or anonymised.
6. International Data Transfers
89bda's servers and service provider partners may be located in various countries. Even if your information is transferred or processed outside Bangladesh, we ensure it is handled in accordance with the protection standards described in this privacy policy. We maintain appropriate contractual safeguards in such cases.
7. User Rights
As a user of 89bda, you have the following rights:
7.1 Right to Access
You may request details of your personal information held by us at any time.
7.2 Right to Rectification
You have the right to request correction of any inaccuracies in your information. Some information can be updated directly from your account settings.
7.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for legal or regulatory reasons.
7.4 Right to Object to Processing
You may opt out of marketing communications at any time. To do so, contact our support team.
7.5 Right to Data Portability
You may request a copy of the information you have provided in a structured format.
To exercise any of the above rights, email us at [email protected] or speak with our support team via live chat.
8. Privacy of Minors
89bda's services are for those aged 21 or above only. We do not knowingly collect any information from minors. Age is verified at the time of registration. If we become aware that a minor has created an account on our platform, the account will be closed immediately and all related information will be deleted.
9. Third-Party Links and Services
89bda's platform may include services from third-party payment gateways (bKash, Nagad, Rocket, Upay, etc.) and game providers. These third parties have their own privacy policies. We recommend reading their policies before using their services. 89bda is not responsible for the data protection practices of third parties.
10. Cookie Policy
We use the following types of cookies:
- Essential cookies: Required for login sessions and security. These cannot be disabled.
- Functional cookies: For remembering your preferences (language, device).
- Analytical cookies: For analyzing and improving platform usage.
Non-essential cookies can be controlled from your browser settings.
11. Changes to the Privacy Policy
89bda reserves the right to change this privacy policy as needed. If significant changes are made, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notification to the mobile number or email linked to your account if necessary.
- Inform you of the update when you log in to the platform.
Continued use of 89bda after any changes will be taken as your acceptance of the updated policy.
Contact Us
We are ready to help with any privacy-related questions
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact our 24/7 support team. We provide assistance in both Bengali and English.